Canadian privacy officials found that TikTok does not adequately safeguard children’s personal information. They said the platform allows underage access and misuses sensitive data.
Children still active on the app
Hundreds of thousands of Canadian children use TikTok each year. The company maintains the app is not intended for users under 13. Investigators confirmed many minors continue to access it.
Data collected for advertising purposes
The investigation revealed that TikTok gathered sensitive personal data from large numbers of children. The platform then used this information to target ads and shape content feeds. Officials warned this practice could harm young users.
TikTok promises new measures
The company announced plans to introduce stronger protections for Canadian users. It disputed parts of the findings but did not specify which conclusions it contests.
Commissioner raises concerns
Privacy commissioner Philippe Dufresne led the inquiry with other officials. He said TikTok collects vast amounts of user data, including from minors. He warned that targeted content and ads could negatively affect children.
Mr Dufresne confirmed TikTok agreed to improve safeguards against underage use. The company also pledged to provide clearer information on how it handles children’s data.
TikTok responds
A spokesperson said the platform welcomed the investigation. They highlighted that Canadian officials accepted several proposals to strengthen protections. The spokesperson added that TikTok remains committed to transparency and privacy despite disagreeing with some conclusions.
Global scrutiny continues
The Canadian findings add to worldwide concern over TikTok. Governments are assessing its impact on children and raising national security questions. The Chinese-owned company and Beijing deny all allegations.
In the United States, former President Donald Trump discussed TikTok with Chinese leader Xi Jinping. Talks included a potential takeover of TikTok’s US operations by American companies.
In Europe, the European Commission ordered staff in 2023 to remove TikTok from corporate phones and devices. Officials said the step aimed to protect data and enhance cybersecurity.

